Customer Journey Mapping Template

Use the Dragon1 platform to create any compelling Customer Journey with a great template. Designing and mapping new processes, services, or user experiences (UX).

In short, a customer journey is a diagram of the users' perspective on customer service delivery from the business processes. Originally, a customer journey was also referred to as a service blueprint.

Customer Journey Map Template.

In the Digital Workplace, we provide you with a template on how to create customer journey maps for your organization.

One of the main benefits of mapping customer journeys is that the data is in a repository, and you can keep many maps consistent with each other even if there are a lot of changes.

Also, you can generate customer journey maps using your business process descriptions or BPMN diagrams. Just import the data and view or generate the customer journey map.

Dragon1 Free Trial for creating Customer Journeys

Do you want to know more about Customer Journey Mapping?

Try Dragon1 Free

Dragon1 also allows storing Customer Journeys as ArchiMate diagrams. For more information on this topic, please get in touch with us via info@dragon1.com.

Architecting Solutions

DEMO: Concept Mapping Software

How to use Dragon1 EA Tool

Learn to generate architecture diagrams using repositories
DEMO: BPMN Onboarding Process Example

DEMO: BPMN Onboarding Process Diagram - Measure Rules Compliance

Manufacturing, Financial Solutions
DEMO: Enterprise Architecture Blueprint Template

DEMO: Generate an Enterprise Architecture Blueprint to discover and solve RISK

Banking, Logistics, Healthcare
DEMO: Process Application Map

DEMO: Generate Landscape for RPA AUTOMATION

Government, Logistics, Banking
DEMO: Strategy Map Template

DEMO: Generate Strategy Map on how to INNOVATE with AI

Automotive, Financial Services, Health Care
DEMO: Data Mapping Software

DEMO: Generate Application Portfolio Diagram

Retail, Agriculture, Energy, Oil & Gas