Published on 17 Jul 2018
Have customer journey maps also become your favorite tool for visualizing the customer’s experience?
It is a customer perspective on the service delivery processes of your organization.
Dragon1, as a SaaS platform for Enterprise Architecture, is the perfect place to design, visualize, publish, analyze, and manage them.
Do the DEMO for generating and analyzing a Customer Journey Map yourself.
More pages about Customer Journey Maps are:
License: Creative Commons License
Category: EA
AI ArchiMate AI-Enabled Customer Value Stream Map
AI BPMN Powered Customer Services Process
Storytelling Online: Mapping your Customer Journey
Managing Risks with Capabilities in Retail
The different requirements of EA
Explanation of What is Enterprise Architecture by Roger Evernden
BBC Documentary - The World in 2050 - The Real Future of Earth
An interactieve Atlas with Solution Designs
Business Intelligence Dashboard for Enterprise Architecture Projects
Enterprise Architecture Layers in one Framework
Enterprise Architecture Line Of Sight
Enterprise Architecture Customer Experience Map
Enterprise Application Integration (EAI)
TO-BE Enterprise Architecture eGovernment
Blueprint for Governance, Risk Management, Compliance
Enterprise 4.0 - Vision and Strategy
AS-IS Enterprise Architecture View
Enterprise Architecture in 3 Minutes Or So
Enterprise Architecture Roadblocks and Remedies
Enterprise Architecture (EA) Meta Model